PAYMENT AND SHIPPING

When ordering your custom instrument, a 30% deposit, payable by personal certified check is required.

At that time, I will give you an estimated date of completion as well as “lock-in” your

Quoted price until your instrument is finished.

When your instrument is completed, the final payment must be made by certified check.

Your instrument will then be shipped via FedEx or UPS overnight service, insured.

You will be allowed 48 hours to play your new instrument after you receive it, on a trial basis.

If, within that period, you are not satisfied with the instrument, you may contact me

to arrange returning it for a full refund.

REFUND POLICY

Refund will not be issued until I have received and inspected the instrument.

The instrument must be returned in the same shipping container accompanied by the warranty

and any certification documents. Any repairable damage cost will be deducted from the refund.

If the instrument damage is not repairable, no refund will be issued.

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